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Bandmaster head
Bandmaster head







bandmaster head
  1. Bandmaster head update#
  2. Bandmaster head full#

This does not apply to international orders nor to instruments with custom modifications completed by our tech team per the customer's request (pickup change, strap button install, etc.) You will need to pay the return shipping cost and actual outgoing shipping cost (even if “free shipping” is offered). You can return an item for any reason (simply just don’t like it, etc) 5 days from receipt of the item.If you choose an expedited shipping option and the item does not get to you in the designated timeframe, we will do our best to refund you the cost as long as the shipping provider allows for a refund - (they will deny a service refund for any items that have a large package surcharge - usually applies to most acoustic guitars and basses.) If your item is damaged in shipping, please contact us so we can assist. Although issues do happen, we put a strong emphasis on fantastic shipping practices to make sure your new instrument gets to you safe and sound anytime you order from Ish Guitars. All items are fully insured in shipping, worldwide.If your guitar starts buzzing after a couple weeks, CALL US, we can talk you through a quick adjustment of the truss rod due to a change in climate after it leaves our humidified facility.

Bandmaster head full#

  • All new AND used items are fully inspected, setup, and maintained for full 100% playability and electronic functionality by our in-house tech when they ship.
  • We need to be notified of shipping damage or issues with the item within 48 hours of item receipt in order to process your request in a timely manner. Call us with ANY issues - we want to help you! If an item is damaged in shipping or the wrong item is shipped, we will always accept a return at $0 cost to you (we will cover return shipping, and charge no restocking fee no matter the payment method, etc) AND/OR offer a partial refund to fully cover the issue.

    Bandmaster head update#

    RETURNSĭue to a change in refund policy by our payment processors and PayPal, we must update our return policy to include a 3-10% restocking fee in some cases (see item 4 and 8). All delivery changes (hold for pickup, address change, etc.) must be requested before your purchase leaves our store, otherwise, they are the responsibility of the customer. Please note: Tracking numbers usually take 24 hours before they appear in FedEx/UPS/USPS systems. You will receive a tracking number as soon as your order ships.

  • Always have shipments on the truck the same (by 2pm ET) or next day.
  • bandmaster head

  • Instruments are packed so there is no movement in the outer box, and/or inside the case (this is the key!).
  • All shipments (besides inexpensive accessories) are shipped with a signature required, no exceptions.
  • We only ship instruments and amps with FedEx or UPS.
  • After learning from shipping thousands of guitars, we have come up with a few shipping rules: We strive to earn your business.We put a strong emphasis on fantastic shipping practices. Please know we go to great lengths to ensure with 100% confidence that you are getting the exact item you purchased in the condition and originality described. Unauthorized returns will be refused and returned at customer's expense. For logistical reasons we are unable to accept returns on any transaction involving a trade, both in store and online. Any item returned not in the same condition it left our store is subject to a 20% restocking fee at our sole discretion.

    bandmaster head

    All returns must be approved by phone or email and must be returned in the exact condition they left our store. In the event a return is requested on an item prior to shipment or delivery a 10% restocking fee will be deducted at our sole discretion. In the event of any return the buyer pays all shipping and insurance costs, both to and from, as well as any other fees associated with the transaction. If a return is requested because the buyer simply doesn’t like the way an instrument plays, sounds or other personal preferences we reserve the right to deduct a 10% restocking fee at our sole discretion. This approval period is for the buyer to make sure that the instrument is in the condition and originality we advertised. We offer a 48 hour approval period on all guitars, amplifiers, and pedals from the date of purchase for in store transactions or date of delivery for internet orders. In the event of damage in transit we will help facilitate a claim with the shipping company to ensure full refund. If you prefer another shipping method please let us know so we can accommodate your needs. The shipping price you are charged covers transit, insurance, proper packing, and tracking. We ship exclusively through FedEx in the United States and FedEx or DHL worldwide. If you have any questions regarding payment please ask. Cash, Visa, Mastercard, Discover, American Express, Paypal, Western Union and Bank Wire Transfer.









    Bandmaster head